About Us
Why GyanDhan?
Does GyanDhan provide financing?
Who runs GyanDhan?
How does GyanDhan make money?
What measures does GyanDhan take to protect my privacy and confidential information?
Why do I need to provide identification details during registration?
I would like to know more about GyanDhan? Who should do I contact?
When should I apply for a loan on GyanDhan?
How to contact GyanDhan for grievance redressal?
GyanDhan Financial Services Private Limited
Name: Bhanu Agarwal
Phone: 9311124837
Email: complaints@gyandhan.com
Address: First Floor, 262, Westend Marg, Saiyad Ul Ajaib Extension, Saket, New Delhi, Delhi 110030
Avanse Financial Services Private Limited
Name: Mr G.D Patil
Phone: 022- 6859 9999
Email: gro@avanse.com
Designation: Vice President
Address: E Wing 4th Floor, Times Square, Andheri - Kurla Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra, 400059
Who is GyanDhan's partner for loan collections?
What is the cancellation / refund policy?
How do I revoke the information access consent given to GyanDhan?
How does GyanDhan decide which loans are Overdue, SMA (Special Mention Account) or NPA (Non Performing Account)?
What is Central Know Your Customer 'CKYC'?
Financial institutions
What are the benefits of partnering with GyanDhan?
What services does GyanDhan provide?
Private lenders (coming soon)
Who can register as an investor on GyanDhan?
How do I register as a private individual?
How safe is my investment?
Is there a minimum investment requirement?
What are the costs involved? Are there any registration fees?
What happens if a borrower does not make scheduled payments?
General questions
I am looking for an education loan. Can I apply for a loan through GyanDhan?
What is different about GyanDhan?
Who provides financing for my requirements?
I completed my loan application. What happens next?
How is the interest rate on my loan determined?
What are the fees that I have to pay?
What happens if I can't pay on time?
Can I prepay my loan?
I have received an admit letter but I am still waiting for results from other universities, can we start the process right now for my school and then change to other university later?
I have not received my admit letter yet, can I still apply for a loan?
What is the difference between loans with collateral and loan without collateral?
What kind of collaterals are readily accepted by financing institutions? Are there any collaterals which are rejected?
Should I opt for a secured or unsecured loan?
Can I take education loans from two different banks?
What factors will affect my loan amount and rate of interests?
What is an NBFC?
What is the difference between taking a loan from banks and NBFCs?
How does the loan sanctioned?
How does loan get disbursed?
What is CIBIL score?
How can I check my CIBIL score?
What is margin money?
What is Prepayment Penalty?
Loans for higher education
My school is not listed on the form. Can I still apply for a loan?
Do I need a co-signer to apply for a loan?
Do I need to provide any kind of collateral to get a loan?
How much can I borrow?
Which documents will be required for the loan?
Who is co-applicant/co-borrower/guarantor?
Who can be my co-applicants?
I don’t have any co-applicant. Can I still get a loan?
Do I have to pay interest on my loan amount while I am studying?
How much interest will I have to pay during the moratorium period?
What is the difference between sanction and disbursement?
In what means can I repay my loan?
How will the EMI of my loan be calculated?
Are there any tax benefits in educational loans?
Can I pay my educational loan in advance?
Loans for skill building courses / Loans for domestic institutes
Who is the lender? Why does the loan agreement mention an entity other than GyanDhan?
General questions for other services
Does GyanDhan provides Forex card?
Can I get a Forex card of “XYZ” bank?
How can I get a Forex Card from GyanDhan?
What are the benefits of getting my Forex card from GyanDhan?
- - We have absolute best rates in the market, which are the same as inter-bank exchange rate.
- - Get the card delivered on the same day or next day.
- - No card issuing fees and no fee charged for adding balance in card.
- - No charge on any e-transaction via card on any outlet in the target country.
- - First 3 ATM cash withdrawals will be free, ~ $2 would be charged after that.
- - Free insurance cover will cover up to INR 80000 on card theft or if the card is lost.
- - Customer can carry multiple currencies in one card.
When will I get delivery of my Forex card?
I have a Forex card from XYZ bank. Can I buy another one from the same bank?
I am facing problems in my forex card delivery. Whom should I contact?
Can I transfer money from my account to an account in USA?
What is the time taken for wire transfer?
How will I know my wire transfer is complete?
Can I get some cash in foreign currency through GyanDhan?
What are the common problems faced in wire transfers?
I am facing problems in my wire transfer. Whom should I contact?